This title will be published on 23 May 2005.

Performance management is all about improving the way the business works. In the past, that meant optimising the business machine by cutting costs and improving efficiency. Today, the focus is also on the health of the living business: people, knowledge, motivation and culture.

Performance looks at how to measure and manage every aspect of the workplace, from profit and processes to people. It will help you identify what really matters in your business - so you can make it better.

This book covers:

• identifying what 'good' performance means
• understanding what needs to be measured, and how
• setting targets for the business, teams and individuals
• managing individual performance
• motivations and rewards.

Featuring real-world examples, a clear modular structure and pointers to further reading.

Editor
Andrew Mayo
Middlesex University

Andrew Mayo is Professor of Human Capital Management at Middlesex University. Having worked for nearly thirty years for global organisations including Procter & Gamble and BOC, he now consults, speaks and writes on international human resource management, specialising in the development of people and organisations.

His particular interests are human resource business partnerships and people-related measures, and he has published work in areas including career management and valuing people as organisational assets.

Series Editor
Nigel Nicholson
London Business School

Nigel Nicholson, Professor of Organisational Behaviour at London Business School, is a leading international scholar who specialises in people at work. His innovative teaching brings in perspectives from philosophy, science and the arts.

Nigel has given keynote speeches to CEO conferences around the world. The author of many books and articles, he is a regular contributor to programmes and publications including the Financial Times, Today and CNN.

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